Professional use of video communication
The use of video communication in companies optimizes costs, increases flexibility and speed, and maximizes quality. Especially in our digitalized times, it is essential to use video communication in numerous areas. BBG Solutions has developed training packages for you for the four most common areas of application of video communication.
Video communication basics: Professional appearance and behavior
The professional handling of video communication is new for many employees and they usually have to familiarize themselves with this medium on their own. However, the problem arises that each employee has his or her own ideas about the implementation and the CI cannot be guaranteed. We train and prepare your employees fundamentally for a self-confident, fear-free and professional appearance in front of the camera.
Main topics
• basic training in the use of video communication
• appearance and position in the video / background design
• eye contact / speaking “correctly”
• Camera equipment / light and sound
• Managing conversations
• Ensure corporate CI (Corporate Identity)
• Dos and Don’ts (online communication etiquette)
• recording of 2 test videos incl. feedback
Leading in Remote: Leading employees and teams remotely
Currently, and probably in the future, more and more employees are working from mobile or home offices. However, these new forms of work are still unfamiliar to many managers and also harbor potential for conflict (also within teams) due to a lack of communication or misunderstandings. We offer you a workshop in which we efficiently and comprehensively prepare your managers for these digital challenges.
Main topics
• basic training in the use of video communication
• appearance and position in the video / background design
• eye contact / speaking “correctly”
• Camera equipment / light and sound
• Managing conversations
• Ensure corporate CI (Corporate Identity)
• Leading team and / or project meetings
• Bilateral employee interviews
• successful sales meeting
• Dos and Don’ts (online communication etiquette)
Professional consulting & selling: Advising and selling with the help of video communication
A sales pitch requires a multiple of information and emotion. That’s why it’s so important to be able to visualize an issue. Your customers want to experience the familiar, competent advice and professional handling virtually as well. We train and accompany your employees with customer contact to ensure a professional appearance and to be able to explicitly show and explain required contents to your customers.
Main topics
• Basic training in the use of video communication
• appearance and position in the video / background design
• Eye contact / speaking “correctly”
• Camera equipment / light and sound
• Managing Conversations
• Ensure corporate CI (Corporate Identity)
• Positioning of the own person and the company in the video
• Convincing performance presentation
• Use of suitable aids
• Performance in a professional studio
• recording of 2-4 test videos with feedback
• Dos and Don’ts (online communication etiquette)
Corporate training: Train, instruct and coach employees and customers
With first-class video frequency technology, we have an effective tool to train, instruct and educate targeted groups of people and contacts. With our studio equipment we produce your training, production or explanatory videos, which are tailored to your individual needs. We support you from the provision of our specialists as well as the preparation of the mediation content, up to the professional editing of your videos, in order to convey knowledge in an efficient and effective way. A subsequent certification of the target group is possible.
Main topics
• Basic training in the use of video communication
• appearance and position in the video / background design
• Eye contact / speaking “correctly”
• Camera equipment / light and sound
• Managing conversations
• Ensure corporate CI (Corporate Identity)
• Behaviour in a professional studio
• Design and creation of information videos
• Design and creation of training and instructional videos
• Design and creation of a webinar
• Dos and Don’ts (online communication etiquette)