Professional use of video communication

Even before Corona, the use of modern video communication in companies was increasingly discussed.This primarily in order to optimize costs, as well as to maximize flexibility, speed and quality.The current crisis shows that the use of video communication is essential in many areas. ButYou can also see that professional use brings with it some pitfalls.BBG Solutions has developed training packages for the four most common areas of video communication.

Questions about the training courses?
Questions about?
Training package 1: Basics
Training package 2: Lead
Training package 3: Sales
Training package 4: Train
BBG Solutions GmbH

Training package 1:
Professional appearance and behaviour in video communication (general basics)

The professional handling of video communication is uncharted territory for many employees and, due to the current situation, they usually have to find their way into this medium independently. Here, however, the problem arises that each employee has his or her own ideas about the implementation and the CI cannot be guaranteed. With a basic training we will help you to prepare your employees for a self-confident, fearless and professional appearance in front of the camera.

Main topics

• basic training in the use of video communication
• appearance and position in the video / background design
• eye contact / speaking “correctly”
• Camera equipment / light and sound
• Managing conversations
• Ensure corporate CI (Corporate Identity)
• Dos and Don’ts (online communication etiquette)
• recording of 2 test videos incl. feedback

Service package

• 4-5 hours training
• 2 test videos as MP4 File
• Max. 4 participants

Price: CHF 890.00

Book now

Training package 2:
Leadership of employees and teams in remote

Currently, and probably in the future, more and more employees are working in a mobile or home office. However, these new forms of work are still unfamiliar to many managers and also hold potential for conflict (even within teams) due to a lack of or misunderstandable communication. We offer you a workshop in which we provide your managers with efficient and comprehensive preparation for these digital challenges.

BBG Solutions GmbH

Main topics

• basic training in the use of video communication
• appearance and position in the video / background design
• eye contact / speaking “correctly”
• Camera equipment / light and sound
• Managing conversations
• Ensure corporate CI (Corporate Identity)
• Leading team and / or project meetings
• Bilateral employee interviews
• successful sales meeting
• Dos and Don’ts (online communication etiquette)

Service package

• 6-7 hours training
• Max. 4 participants

Price: CHF 1’450.00

Book now
BBG Solutions GmbH

Training package 3:
Professional consulting and selling using video communication

It is because of Corona that we have all noticed, that alternatives to physical customer service are needed. In many companies, consulting was introduced and offered virtually. Due to the hasty implementation in many places of these measures, however, quality was often massively lost, resulting in a loss of confidence and – in the worst case Trap – loss of customers resulted. Your customers want to experience the usual competent advice and professional handling virtually as well. We train and accompany your employees with customer contact to ensure a professional appearance.

Main topics

• Basic training in the use of video communication
• appearance and position in the video / background design
• Eye contact / speaking “correctly”
• Camera equipment / light and sound
• Managing Conversations
• Ensure corporate CI (Corporate Identity)
• Positioning of the own person and the company in the video
• Convincing performance presentation
• Use of suitable aids
• Performance in a professional studio
• recording of 2-4 test videos with feedback
• Dos and Don’ts (online communication etiquette)

Service package

• 6-8 hours training
• 2-4 testvideos as MP4 file including feedback
• Max. 4 participants

Price: CHF 1’450.00

Book now

Training package 4:
Education, instruction and training of employees and customers (only company-specific)

With modern video communication, we have an effective instrument for the targeted communication with individual persons (customers and employees) or large and diverse contact groups for schools, instructors and Training. Subsequent certification of the target group is possible.

BBG Solutions GmbH

Main topics

• Basic training in the use of video communication
• appearance and position in the video / background design
• Eye contact / speaking “correctly”
• Camera equipment / light and sound
• Managing conversations
• Ensure corporate CI (Corporate Identity)
• Behaviour in a professional studio
• Design and creation of information videos
• Design and creation of training and instructional videos
• Design and creation of a webinar
• Dos and Don’ts (online communication etiquette)

Service package

• Determination of requirements in the company
• Creation of training concept
• Providing the necessary tools
• 2-day training
• Creation of 2 sample videos
• Max. 4 participants

Price: CHF 3’850.00

Book now